Carrefour Health Club

Elite Group IOM is proud to supply Carrefour Health Club with business broadband and our Hosted PBX, both supported by dedicated account management.

The Background

Carrefour is one of the Island’s most popular commercial gyms, providing exercise classes, spin classes and state-of-the-art gym equipment from their studio based in the heart of Douglas.

In order to maintain a high level of service to its clients, Carrefour required a reliable IT and Unified Communications solution.

case study from carrefour gym

The Challenge

Connectivity is vital to the operation of the gym, its equipment and hosted phone system. Carrefour were looking to change providers to improve their connection and ensure a reliable, consistent service. Their gym equipment has connectivity capabilities and provides a range of functions such as individual television and radio, virtual trails and the ability to connect with personal devices such as fitness monitors and apps.

They were also looking for a reliable phone system to stay in contact with clients and employees, as well as a consistent broadband connection to power their till system and card machine.

velocity broadband works well with connectivity

The Solution

To ensure we met the needs of Carrefour, we supplied them with our unlimited business broadband to support their till and payment system and to ensure all the features on their gym equipment can operate as they should.

We also supplied them with a hosted PBX to meet their telephony needs, allowing Carrefour to make calls over the internet rather than the PSTN.

The Result

Our solutions have resulted in a reliable, high-speed internet connection and improved telephony service for Carrefour and their customers. Indeed, with a reliable hosted phone system, clients and customers can get in touch with Carrefour if they require any additional information.

Our business broadband service makes it easier for members to join and pay over their till system, as well as ensuring their clients can connect their personal devices to the internet and take full advantage of their state-of-the-art cardio equipment.