No.1 Accounts Limited

Elite Group enables No.1 Accounts Limited to scale up as their business grows

The Challenge

No. 1 Accounts Limited were seeing rapid growth and taking on extra employees who all needed the ability to access the same payroll software and client files. The company was quickly outgrowing it’s current solution. The first lockdown also highlighted that their current set up meant that a huge amount of the work had to be done by only limited staff working from home, as not everyone could access the same software from their homes. This caused a great deal of pressure for the company.

The company were after a cloud based solution that would be secure and accessible by any member of staff from any device. It also needed to be able to grow with the company as they took on new staff. As they store extremely sensitive financial information for their clients, security was their number one concern. They also wanted it to be cost-effective.

Cloud based solution

The Solution

Elite Group offer transparent per user/per month cost, this enabled No. 1 Accounts Limited to scale up the business as it grows, and as the cost is fixed, they were able to budget for new staff members. As part of the Hosted Desktop support service, there are no hidden costs for support requests or call outs, this is something No. 1 Accounts Limited had been caught out with in the past.

“I simply cannot fault the team. The whole process from start to finish was totally painless. It was carried out quickly and didn’t cause any disruption to my business while it was happening. The team could not be more helpful and were happy to answer my questions as and when they cropped up. I didn’t really have to be involved in the implementation and as someone who is not techy, that was a huge relief! It was all just taken off my hands and there were no set up fees either!”

The Result

My business is now a much slicker operation and the recent lockdowns couldn’t have been more different for me personally. My team can now securely access the information from anywhere and this has taken so much of the pressure off me. When our new staff members have joined, all it takes is an email to request a new user and this is carried out very quickly.

I can also request for different access levels for different members of staff. The peace of mind that my data is secure and regularly backed up is also a big relief. I was most impressed with the support team who have very fast responses to any cases we raise and immediate solutions.”