Elite Voice
Equip your business with a next generation hosted phone system solution, designed to power business communications and productivity, no matter the size or sector.
A Feature Rich Modern Communications Solution
To operate at their full potential, modern businesses need to equip themselves with the right technology. Our hosted phone system solutions offer a wide range of features to ensure that businesses are able to communicate efficiently and effectively.
Upgrade To A Cloud-Based Phone System
If your business currently has a legacy onsite PBX, then you will find many benefits from migrating to a cloud-based voice solution.
Hosted in the cloud, your employees can work from anywhere, on any device, whilst enjoying full access to your communications system – all that’s needed is an internet connection. It also enables you to offer remote working to your employees, allowing you to increase flexibility without sacrificing productivity.
Our hosted phone system solution builds complete scalability into your business. You can join up multiple sites into a single communications platform no matter where in the world your offices and staff are based.
Elite Voice Solutions
| LITE | BUSINESS |
|---|---|
| Per extension pricing | Per extension pricing |
| Self service, web-based management interface* |
Solution managed by Elite** |
| Mon-Fri 09:00-17:00 support for faults | 24/7 support for faults |
| Voicemail | Voicemail |
| User Documentation | Call Recording for selection or all extensions |
| Advanced Call Reporting (sent via email) | |
| LDAP directory integration | |
| Professional services to install, configure and train |
*Configuration support available as chargeable service
**Changes completed by end of next business day
What does Elite Voice deliver?
Elite Voice requires no on-site hardware to support the voice functionality and offers a fully functional, next generation voice solution, future-proofed with regular system upgrades.
Hosted in world-class datacentres, your solution will be highly secure and available, with our technical experts regularly and proactively monitoring for upgrades and back-ups. In the unlikely event that you experience any technical issues, our experts will respond as quickly as possible, so your business can get back up and running with minimal downtime.
Depending on the nature and size of your business, you may benefit from a fully-managed service with our Business solution which offers dedicated support. We also have a Lite version, which provides a fully self-service solution with a comprehensive user guide, allowing you to manage the platform via a web portal.
Hear From Our Experts
Ensure your business stays ahead of the curve with Elite Voice. To operate at maximum efficiency, modern businesses need to equip themselves with the right voice technology. Our hosted PBX solutions offer an incredibly wide range of features designed to power effective internal and external communication, as well as enhanced collaboration.
Our ultra-modern solution ensures your business is no longer held back by the physical constraints of fixed–line technology. With your solution hosted securely in the cloud, you can eliminate on–site hardware and in-house maintenance costs, while enhancing business capability with modern features such as remote working, voice & video calling, instant messaging and presence, all with first-class support.
Integrate your Phone System with Microsoft Teams
Integrate your hosted phone system solution with Microsoft Teams for a fully managed solution. By combining the two, organisations of any size or industry can make and receive calls to external landlines and mobile phones from the Microsoft Teams application via their business phone system.
With our comprehensive range of products and managed services, all supported by our team of experts, Elite Group IT is your one-stop-shop for all your IT and communication needs. If you’re a local business looking to power your communication, collaboration, productivity and profitability, don’t hesitate to get in touch to find out what we can do for you.
Feature Rich Add On’s
Counterpath Bria Enterprise is a leading, fully featured desktop and softphone application. The software provides applications that facilitate first-class calling and robust call control features. Whether used for inbound or outbound calls, Bria makes it easy to integrate contacts from various sources, streamline communications, and manage calls from one easy-to-use interface.
SNOM Handsets
In addition to your hosted voice solution, we can equip your business with the latest SNOM handsets on a simple pay monthly model. We have a wide range of handsets, conference devices and accessories and we will work closely with you to determine which will be best suited to the communication needs of your business activities.
Business Benefits
Increase Productivity
Increase company productivity with real-time collaboration from any connected device across multiple sites.
Complete Scalability
Choose a communications solution that grows with your business and never holds you back.
Reduced Costs
Eliminate maintenance, upgrade and licence fees and benefit from cheaper local and national calls with one monthly, fixed price.
Future Proof
Enjoy proactive maintenance and regular updates, so your phone system is always up-to-date.
Disaster Recovery
Equip your business with a cloud-based communications system that delivers built-in disaster recovery and business continuity.
Expert Support
Be rest assured that your solution is supported by our team of experts who respond to issues quickly and efficiently.
Technical Checklist
-
Fully functional, next generation PBX
-
Future-proofed with regular system upgrades and enhance service functionality
-
Fully hosted, no on-site hardware required to support Elite Voice functionality
-
Simple per extension OPEX pricing model
-
Web-based management of Elite Voice
-
Fixed number portability so you can keep your existing number
Why Choose Elite Group IT
Experienced
We are problem solvers and take pride in finding solutions that work for you. Our engineers and consultants can provide a unique insight into the solutions available and the best way to introduce those solutions into your business. Good working relationships make it much easier to deal with IT challenges.
Passionate
We are passionate about providing the best customer service possible and with 20 years’ experience our customers are at the heart of what we do. We invest in our people so that they can do the best for you.
Value
We build our IT support & service agreements to fit around your specific needs. Therefore, you only pay for what you need, it’s budget-friendly and our pricing model helps your cash-flow and financial planning.
Support
We invest in our people so they can provide you with the expertise and knowledge you need to thrive. We offer specialists across multiple technology solutions, from help desk technical support staff to security experts and networking specialists, to back-office technicians. Our skills cover all the technologies needed to support your business.
Elite Voice works really well with …
Microsoft 365
Increase security, productivity and improve your business communications.
Firewall & Managed Security
Strengthen your hosted solution with a full range of managed security systems.
Telephone Numbers
Boost your business with our range of geographic, non-geographic and freephone numbers.