Elite Voice

Equip your business with a next generation hosted phone system solution, designed to power business communications and productivity, no matter the size or sector.

A Feature Rich Modern Communications Solution

To operate at their full potential, modern businesses need to equip themselves with the right technology. Our hosted phone system solutions offer a wide range of features to ensure that businesses are able to communicate efficiently and effectively.

Upgrade To A Cloud-Based Phone System

If your business currently has a legacy onsite PBX, then you will find many benefits from migrating to a cloud-based voice solution.

Hosted in the cloud, your employees can work from anywhere, on any device, whilst enjoying full access to your communications system – all that’s needed is an internet connection. It also enables you to offer remote working to your employees, allowing you to increase flexibility without sacrificing productivity.

Our hosted phone system solution builds complete scalability into your business. You can join up multiple sites into a single communications platform no matter where in the world your offices and staff are based.

Elite Voice Solutions

LITE	BUSINESS
Per extension pricing	Per extension pricing
Self service, web-based management interface*	Solution managed by Elite**
Mon-Fri 09:00-17:00 support for faults	24/7 support for faults
Voicemail	Voicemail
User Documentation	Call Recording for selection or all extensions
	Advanced Call Reporting (sent via email)
	LDAP directory integration
	Professional services to install, configure and train

*Configuration support available as chargeable service
**Changes completed by end of next business day

Full List of Features

What does Elite Voice deliver?

Elite Voice requires no on-site hardware to support the voice functionality and offers a fully functional, next generation voice solution, future-proofed with regular system upgrades.

Hosted in world-class datacentres, your solution will be highly secure and available, with our technical experts regularly and proactively monitoring for upgrades and back-ups. In the unlikely event that you experience any technical issues, our experts will respond as quickly as possible, so your business can get back up and running with minimal downtime.

Depending on the nature and size of your business, you may benefit from a fully-managed service with our Business solution which offers 24/7 support. We also have a Lite version, which provides a fully self-service solution with a comprehensive user guide, allowing you to manage the platform via a web portal.

Integrate your Phone System with Microsoft Teams

Integrate your hosted phone system solution with Microsoft Teams for a fully managed solution. By combining the two, organisations of any size or industry can make and receive calls to external landlines and mobile phones from the Microsoft Teams application via their business phone system.

With our comprehensive range of products and managed services, all supported by our team of experts, Elite Group IOM is your one-stop-shop for all your IT and communication needs. If you’re a local business looking to power your communication, collaboration, productivity and profitability, don’t hesitate to get in touch to find out what we can do for you.

counterpath hosted pbx solutions for isle of man

Feature Rich Add On’s

Counterpath Bria Enterprise is a leading, fully featured desktop and softphone application. The software provides applications that facilitate first-class calling and robust call control features. Whether used for inbound or outbound calls, Bria makes it easy to integrate contacts from various sources, streamline communications, and manage calls from one easy-to-use interface.

The target market for this fantastic add-on includes business customers who wish to add a feature rich soft client to their existing hosted PBX, and new customers who are looking for a unified communication solution for their business.

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SNOM Handsets

In addition to your hosted voice solution, we can equip your business with the latest SNOM handsets on a simple pay monthly model. We have a wide range of handsets, conference devices and accessories and we will work closely with you to determine which will be best suited to the communication needs of your business activities.

We can provide these on a 12, 36 or 60 month basis, with the monthly cost being added to the cost of your Elite Voice solution. Benefit from having one simple monthly payment and one dedicated account manager as your point of contact throughout your entire contract with us.